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janetNew Outlook Homecare is so excited to welcome Janet Mayo as our new office manager. With the end of 2018, we bid farewell to Raquel Crowley. Raquel had an opportunity to rejoin her previous employer in a full-time role. She will be missed and we wish her well in her new venture.

Janet joins us with over ten years experience in office management.  She has experience working for a non-profit organization, a financial advisor, as well as a long-term care insurance company. Her expertise in customer service, bookkeeping, technology, and process improvements will be utilized to ensure great service to all of the New Outlook Homecare’s clientele.

Janet was particularly interested in working on behalf of the elderly and at New Outlook Homecare, specifically, after experiencing the special relationship that her aunt has had with her own home health aide.  The aide has helped her aunt and all of the family members in many ways for over five years.

Janet lives in Sharon, MA with her husband, two children and her yellow lab.  In her spare time Janet enjoys long walks, puzzles and trivia, and spending time with friends. We are thrilled to have Janet on the team. Welcome!

 

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You may be heading home for the holidays. How are Mom/Dad, Grandma/Grandpa doing? Assess their independence. It may be the time to consider adding some additional help. These simple tools may be useful to you as you begin the conversation.

Be Honest
Expressing your inability to care for your elderly parent in the way they need, can be difficult. However, they are still your parent and will appreciate your honesty and will understand where you are coming from. Sitting them down to have this conversation will be much more effective than a passive aggressive attitude that makes them feel like a burden.

Be Prepared
Before you sit down to discuss this with them, have something planned. Mention that New Outlook Homecare provides professional and compassionate service that treats them with love and respect. This introduction will help them already imagine the option other than you.

Be Willing
Reassure your parent that you will visit and continue to help out in every way you are able. Remind them that they will not be alone even though there are major changes.
For more information, click here!

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older-mother

As we enter into the Thanksgiving and holiday seasons, pay closer attention to your older loved one and notice if there have been any changes since you last saw him/ her. If you are concerned about their well-being, trust your instincts. It may be time to seek out extra help.

Weight Loss:

Has your loved one lost significant weight? This could be a result of several factors including depression, forgetting to feed oneself, or unable to get out to the grocery store. Consider asking neighbors if they’ve noticed anything unusual or a break in routine.

Unclean Home/ Clutter:

Is the home as tidy as you remember it? Are things clean and put away like they usually are? Are bills and mail piling up? Are dishes cleaned and put away? Perhaps the space is too big for your loved one to manage now? Be careful if a home is too cluttered. Clutter is one of the main reasons for older adults to have falls.

Frailty:

Is it harder for your loved one to move up and down stairs, rise from a chair, or get in and out of a car? Are their hands shaking more when eating or trying to write with a pen? Perhaps their increased frailty is getting in the way with the activities of daily life (ADLs). These activities can include showering, dressing, food preparation and medication abilities. It may be the beginning signs that living alone is not a safe option for your loved one any longer.

While seeing a loved one age can be daunting and overwhelming at times. It is a good thing to notice their behaviors and to assess their situation before a crisis occurs. If you are at all concerned about your loved one’s well-being, give us a call and discuss what is going on. We would be happy to walk you through some feasible options with you. 781-686-1053.

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We are so excited to have been awarded the National Women’s Business Enterprise Certification. This certificate is awarded to businesses that are women owned and operated. The process for application was labor-intensive and required a lot of documentation, but we persevered and the reward speaks for itself. This is one step of a three-step process for becoming a Medicare/ Medicaid-certified agency. Thank you WBENC for granting us this certification.

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Walk 2018 2

On Sunday, September 23, 2018, New Outlook Homecare, once again participated in the Greater Boston’s Walk to End Alzheimer’s. Our team joined close to 15,000 people walking either 1.5 or 3.5 miles toward a common goal – to raise awareness and funds for research to end Alzheimer’s disease. The Greater Boston Walk raised an impressive $1 million plus dollars.

According to the Alzheimer’s Association, more than 5 million Americans are living with Alzheimer’s and last year, 15.9 million caregivers provided care for someone with the disease. It is the 6thleading cause of death in the United States and one in three seniors dies with Alzheimer’s or another dementia.

Sunday was a lovely, brisk fall day. With our flowers held high and sporting our lime green t-shirts, we were inspired by the words of Mayor Marty Walsh and the many Alzheimer’s Association volunteers who cheered us on the whole route. A wonderful addition this year was the doggy station which came in handy for our canine walkers this year: Bailey, Lola and Rogue.

New Outlook Homecare was proud to participate in such a meaningful way and we thank all of those that participated in the Walk. Donations are still being collected. If you’d like more information or wish to donate, please visit our team’s pageor visit the Alzheimer’s Association website: http://www.alz.org. To learn more about how New Outlook Homecare can begin caring for your family, visit care.newoutlookhomecare.com.

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raquelWe are pleased to welcome Raquel Crowley as our new Office Manager. Raquel comes to us with over 15 years of office administration experience including human resources, accounting and payroll.  She brings to New Outlook a vast knowledge of working with customers, communicating effectively with a team of office personnel, onboarding new hires and handling all aspects of office finances.

Raquel has four children and has lived locally for most of her adult life.  She was raised in Spain as a young child and her parents currently live there. She is fluent in Spanish. In her free time, she loves to spend time with her active family.  She enjoys working in her yard, cooking, and anything outdoors.

When she was young, one of her first jobs was working in a local nursing home as a nurse’s aide assistant. She loved interacting with the residents and hearing the wonderful stories that they loved to share.  She would look forward to seeing them and being there to listen and assist them. This was one of the reasons that she looked forward to working at New Outlook Homecare and being a part of our organization. We are thrilled to have her a part of our team.

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movie

Black Panther movie

We had the pleasure of sponsoring two events this month at Needham’s Center for the Heights. On July 13th, we sponsored the movie, Black Panther. The seniors enjoyed popcorn and other goodies as they watched one of the Marvel favorites on a big screen.

On July 18th, the Massachusetts Audobon Society came to present “Reptiles in Our Own Backyard.” It was fascinating to learn about the various critters that are in New England. Did you know that there are no lizards in Massachusetts anymore? They’re not native to this area any longer. Guests were able to touch the reptiles and it was a pleasure to visit with everyone after the event.

We’re looking forward to sponsoring many more programs at the Needham Senior Center this coming year. Stay tuned.

If you have an event that you are looking for sponsorship, give us a call at 781-686-1053 or email Marcy.

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